November 20, 2025
4:00PM - 5:00PM

"Can We Please Not Fight?” - Learning How to Resolve Conflicts from a Lawyer

Hosted by the OFDA Young Funeral Directors Group

Cincinnati College of Mortuary Science (CCMS), Cincinnati

Registration:

Registration Coming Soon!

• Members: $30.00
• Non-Members: $50.00
• Mortuary Students: Complimentary registration available through CCMS

Photo/Video Consent
By registering for this event, you consent to the use of your image and likeness in photographs and videos taken during the seminar. These may be published in print, online, or in digital photo albums; on photo/video-sharing platforms such as YouTube; on social media channels including Facebook, Instagram, and LinkedIn; and in other web-based media at the sole discretion of OFDA.

Continuing Education:

• 1 CE Hours, Laws & Rules, pending approved with the State of Ohio Board of Embalmers and Funeral Directors
• This is a Public, In-person Only CE Event and open to all licensees.

Schedule:

• 4:00 - 5:00 PM: “Can We Please Not Fight?” - Learning How to Resolve Conflicts from a Lawyer
• 5:00: YFD Reception

Program Summary:

"Can We Please Not Fight?” - Learning How to Resolve Conflicts from a Lawyer

Wait. Don’t lawyers like to fight? What can a lawyer teach you about resolving or even avoiding conflicts? The truth is that death care is a tough profession. There is no easy part of helping a family plan the funeral of their loved one.  And as hard as this can be,  somehow it can always get worse – like when the family fights.  They fight with you; they fight with themselves.  But why do they fight? And more importantly, how can you help resolve those conflicts? Actually, maybe the first question is asking if you should help resolve the conflict! This seminar identifies some common conflicts in death care, analyzes, and proposes solutions. Program highlights:

• Identify some conflicts that death care providers face.
• Analyze the reason for the conflict – including human nature.
• Propose solutions to mitigate and solve conflicts.
• Share tools that can be implemented to help resolve conflict.

Presenters:

Poul Lemasters, Esq.
Founder and Principal, Lemaster's Consulting
ICCFA Cremation Counsel

Poul Lemasters is a well-known presenter to the deathcare profession. He uses his unique background in both deathcare and law to provide resources and counsel to other deathcare professionals. He assists in risk management, daily operational conflicts, form and contract reviews, valuations, and regulatory matters. Poul advises several funeral home, crematory, cemetery, and trade associations across the United States including ICCFA, PLPA, CCC, and the NCBVA. He is also the author of Cover Your Ass – The ultimate Guide to Protecting Your Business.

Venue:

Venue generously sponsored by the Cincinnati College of Mortuary Science (CCMS)
645 W. North Bend Rd., Cincinnati, OH 45224